At VitaSera, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website engage with our services, or communicate with us.

Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information: Name, email address, phone number, and other contact details you voluntarily provide.

Health and Service Information: Information you provide during consultations, appointments, or assessments.

Technical Information: Browser type, IP address, and device details collected through cookies and similar technologies.

Communication Preferences: Your consent to receive text messages, emails, or calls.

How We Use Your Information

We use the information we collect to:

Provide and improve our health and wellness services.

Respond to your inquiries and customer service requests.

Send you important updates related to your care or appointments.

Improve website functionality and user experience.

Communicate with you regarding services you have requested or consented to receive.

Text Messaging and Mobile Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your browsing experience, analyze website performance, and personalize content. You may choose to disable cookies through your browser settings.

How We Handle Your Information

We may provide access to information to trusted service providers who perform functions on our behalf, such as appointment scheduling, customer service, or technical support.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security

We use administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. While we take these steps seriously, no system is 100% secure, and we cannot guarantee absolute security.

Your Privacy Choices

You may opt out of marketing communications at any time by following the instructions provided in our messages.

To stop receiving text messages, reply “STOP.” To rejoin, text “START.”

You may also contact us directly to update or request deletion of your personal information.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
VitaSera
📧 [email protected]
📞 (361) 210-6757